Terms & Conditions
1. Terms
By accessing the website at https://mymgxmedia.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on MGX MEDIA’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on MGX MEDIA’s website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by MGX MEDIA at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on MGX MEDIA’s website are provided on an ‘as is’ basis. MGX MEDIA makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, MGX MEDIA does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall MGX MEDIA or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on MGX MEDIA’s website, even if MGX MEDIA or a MGX MEDIA authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Personal camera policy.
No personal cameras are allowed during the portrait session.
You may take behind-the-scenes photographs with your phone as long as the photographer clearly appears in all images that you take (and share on social media).
Accepted Payment Methods
We accept payment in the form of Cash, Debit, Credit (MasterCard, Discover, American Express, & Visa), ACH (e-check bank transfers). Retainer Fee’s ONLY may be submitted via Cashapp, Zelle, & Venmo.
Retainer Fees
Retainer fee’s are non-refundable and due before the booking process is completed. Retainer fee’s can range from 50% - 80% of overall project budget depending on pre-production cost & the nature of the project.
Cancellation Policy
Photo & Video
Please note that If you cancel your appointment less than [72 hours] before it is scheduled to take place, you will be subject to no refund on time booked. To avoid a cancellation fee, please provide cancellation notice at least [72 hours] prior to your appointment. You can cancel or reschedule an appointment by emailing us at contactus@mymgxmedia.com . We ask that you please reschedule or cancel at least 3 days before the beginning of your appointment.
Digital Art
In the event that the digital art contract is breached or ended; no refunds will be provided based on the time invested into the creation process of the vision.
Late Fees
There is a $25.00 Late fee for every half hour past the scheduled time of appointment for Photography Services. There is a $75.00 Late fee for every half hour past the scheduled time of appointment for Cinematography services.
Photo Delivery
Our photo delivery comes in the digital form of Jpeg files at a 1:1 ratio. We do not provide printing services. If photos ratio sizes need to be specific. Please inform your assigned photographer prior to the photoshoot. These files can be accessed & downloaded from within your customer portal.
Video Delivery
Our Video Delivery Comes in the form of 1080p, 4K, 4KC, & 6K Resolution in an .mov or .mpeg format. These files can be accessed & downloaded from within your customer portal.
Digital Art Delivery
Our Digital Art come in 4 files: PNG, PDF, JPG, EPS or SVG (if included). All AI and PSD files remain with our company unless requested for an additional fee & contractual release (These fee’s are dependent on the nature of the project & complexity of design). These files can be accessed & downloaded from within your customer portal.
Intellectual Property Release
Copyright Ownership. In the event that any copyrighted work(s) are created as a result of the Services provided by Provider in accordance with this Agreement, Provider owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by Provider and may be used in the reasonable course of Provider business.
Permitted Uses of Product(s). Provider grants to Client an exclusive license of product(s) produced with and for Client for personal & commercial use. All copyright & ownership rights will be granted in full upon completion of payment.
Revision Policy
Digital
The initial design fee is included in the price of the [book/album/card/etc.].
The initial design fee includes two (2) revisions by the client when presented for initial approval.
Any additional revisions or changes to the design will incur a fee of $100 per occurrence.
All designs will be approved in a private, password-protected online approval gallery that may be accessed for a period of 24 hours. Signoff is required by the client in order for the process to proceed. If additional time is needed, an in person approval appointment will be scheduled for you. The fee for this additional appointment is $100.
Photos
The initial Photoshoot includes one (1) revision of the overall photo album
Any additional revisions or changes to the portait(s) will incur a fee of $100 per occurrence
Photo retouching includes minor cosmetic skin correction limited to blemishes, lighting correction, tone correction, brightness, color, & saturation.
Any additional post process retouching such as removal of unwanted objects, Teeth whitening, Hair retouching, Sharpening, wardrobe changes, & changes to bone structure will incur additional fees.
Video
The initial Photoshoot includes 4 (four) revisions of the overall Visual Project
Any additional revisions or changes to the design will incur a fee of $150. per occurrence.